The Westphals traveled to Gulf Shores, Ala., in early September for what was supposed to be a relaxing vacation at the beach with their families. The getaway went awry when their 6-month-old baby developed a life-threatening condition that required immediate emergency treatment.
Calling on USA Health colleagues in information technology, quality management, family medicine and other departments, a small group quickly launch a COVID-19 testing operation in just 48 hours.
On May 15, as Matroy waited to be discharged, he talked with those who helped him battle the novel coronavirus and welcomed his wife to his room. Her arms open wide, she leaned over his bed and hugged him tight, whispering in his ear through a medical mask.