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If you are a USA Health patient—or considering becoming one—you may have questions. Start here to get answers.

Patients at USA Health

USA Health takes the best advances that academic medicine offers and makes those breakthroughs accessible to the communities we serve. Whether you've been diagnosed with a medical condition or just interested in what one of only two academic medical centers in Alabama has to offer, you've come to the right place.

Simplify Your Healthcare

We understand that healthcare can sometimes be confusing. If you have questions, reach out to our Patient Navigator or call us at (251) 434-3711.

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Pay Your Bill

Find everything you need to know about paying your bill online.

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Financial Assistance

Information about our financial assistance program policy is available online.

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Connect with our online patient portal to request a prescription refill, access your health records and more.

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Awards and Recognitions

USA Health has received the following awards:

The Joint Commission National Quality ApprovalCommission On Cancer Accredited Program2017 Accc Innovator Award

Request an Appointment

USA Health makes requesting an appointment easier than ever. Complete the form below, and the appropriate member from our team will contact you about scheduling an appointment.

Patient Information

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Appointment Information

Preferred Provider



Click here for answers to questions about insurance, including which providers we accept.


Save time by preregistering before your visit. Get the forms you need and more information here.


We offer a variety of amenities and services to make a visit to any location more convenient and comfortable. See what's available at each location below.


We offer an extensive menu selection of healthy options to patients and visitors throughout the day.

Class Act Program

The Class Act program is a cooperative effort between USA Children's & Women's Hospital and the Mobile County Public School System that helps pediatric patients stay on track academically while in the hospital.

Free Parking

Parking at Children's & Women's Hospital is free for all patients and visitors.

Geri Moulton Children's Park

Located in a natural setting along the entrance drive to USA Children's & Women's Hospital, the park provides a tranquil place to relax and enjoy outdoor sculptures while taking in the peacefulness that nature provides.

Gift Shop

Visit our gift shop to purchase gifts, magazines, cards, toiletries, flowers and other items. Click below for more information and hours of operation.

Mapp Child and Family Life Program

The Mapp Child and Family Life Program is in place to help support families with hospitalized children.

Ronald McDonald Family Rooms

Families whose children are hospitalized find a quiet place in the Ronald McDonald Family Rooms. Here they can relax for a short time away from their children, do laundry, shower and have a cup of coffee and snacks.

The Tree House

The Tree House is a playroom available to all pediatric patients of all ages who are not on isolation precautions.

Visiting Hours

Visiting hours vary in each unit at Children's and Women's Hospital.


We offer free wireless access from anywhere inside the hospital to all of our patients and visitors.

Free Valet Parking

Complimentary valet parking is available at the front door of MCI. Additional patient parking and handicapped parking areas are located to the east and south of the MCI building.

Resource Closet

At Mitchell Cancer Institute we offer wigs, scarfs, hats, bra prostheses and bra options for patients who cannot afford to purchase these items.

Specialty Pharmacy

Cancer patients on some therapies at USA Mitchell Cancer Institute can now fill uncommon prescriptions at MCI’s specialty pharmacy.


We offer free wireless access from anywhere inside MCI to all of our patients and visitors.


The University Hospital cafeteria is located on the second floor. We offer healthy food choices that include fresh fruits and vegetables at our soup, salad and sandwich bar.

Gift Shop

Our gift shop, operated by the University Hospital Volunteer Auxiliary, is located on the first floor of the facility. Visit us to purchase gifts, magazines, cards, toiletries, flowers and other items.

Visiting Hours

Visiting hours vary in each unit at University Hospital.


We offer free wireless internet from anywhere inside the hospital to all of our patients and visitors.

Free Parking

Parking at all USA Health clinics and physician offices is free for all patients and visitors.


We offer free wireless internet to our patients and visitors at all USA Health clinics and physician offices.

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Education and Research

USA Health has a comprehensive biomedical research program that spans a wide range of clinical, basic and translational research. As an academic medical center with a teaching mission, we are transforming medicine from the classroom to the exam room. Find out how.

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Clinical Trials

We are transforming medicine by offering treatment options not yet available to the general public. Find out about our clinical trials program.

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Recent News

Bauer grants
Bauer among faculty awarded 2019 intramural grants

Natalie Bauer, Ph.D., associate professor of pharmacology at the University of South Alabama College of Medicine, was recently among one of five faculty members to receive the 2019 USA College of Medicine Faculty Intramural Grants Research Award. The award, which provides funds through an annual competition, targets five full-time basic science faculty members.

Posted 1 day agoRead Story >
Medical Student Veterans Day
USA medical student mentors fellow veteran students

Now a second-year medical student at the University of South Alabama, Aggen managed to find his way to a future he envisioned on his hardest days. A little guidance from someone who had been where he’d been would have made it a lot easier.

Posted 1 day agoRead Story >
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Upcoming Events


Celebrate Hope is the signature gala for USA Health Mitchell Cancer Institute. Held the Thursday before Thanksgiving each year, the event features dishes by local chefs paired with wine and craft beer, as well as live entertainment. Since its inception, Celebrate Hope has generated $3.1 million for cancer research. This year's Presenting Sponsor is the USA Foundation.


Med School Café is a free community lecture series sponsored by the USA Health Physicians Group. Each month, faculty from the USA College of Medicine share their expertise on a specific medical condition, providing insight on the latest treatment available.


The event will feature a 50-foot lighted holiday tree, children's choirs, sweet treats, and visits with Santa and other children's characters.


Sign up for free car seat safety checks at Children's & Women's Hospital. Our team is dedicated to ensuring the safety of your child.


The Lights of Love Holiday Tree Trail is a display of holiday trees in Geri Moulton Children's Park at Children's & Women's Hospital from early December through the New Year.

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