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UnitedHealthcare policyholders will continue to have in-network insurance coverage at all other USA Health facilities, including University Hospital, Children’s & Women’s Hospital, the Freestanding Emergency Department and all clinics.

Published Nov 19th, 2025

Health insurance contracts between UnitedHealthcare and USA Health Providence Hospital have expired, meaning that UnitedHealthcare members no longer have in-network coverage for services provided at Providence Hospital and may face higher out-of-pocket costs.

The expired contracts apply to both employer-sponsored commercial and exchange plans and Medicare Advantage plans.

“We understand how important uninterrupted access to care is for our patients,” said Natalie Fox, DNP, CEO of USA Health. “Unfortunately, after five months of negotiations, USA Health and UnitedHealthcare could not reach an agreement to ensure patients continue to receive in-network coverage at Providence Hospital.”

UnitedHealthcare policyholders will continue to have in-network insurance coverage at all other USA Health facilities, including University Hospital, Children’s & Women’s Hospital, the Freestanding Emergency Department and all clinics.

As a not-for-profit academic health system, USA Health relies on fair partnerships with insurance companies to continue offering advanced treatments, innovative research, and access to skilled providers for patients, Fox said.

Patients who have questions about access to coverage at Providence Hospital can call the phone number on the back of their insurance card for information about physicians and hospitals that accept UnitedHealthcare insurance.

Plans currently accepted by Providence Hospital include:

  • Blue Cross Blue Shield of Alabama – Commercial and Medicare Advantage
  • Blue Cross Blue Shield of Mississippi – Blue Card
  • Humana – ChoiceCare, Military Tricare – AL, Medicare Advantage HMO and PPO
  • Cigna – Commercial and Cigna Healthspring – Medicare Advantage
  • Aetna - Commercial and Medicare Advantage
  • Viva – Health and Medicare Advantage
  • Medicaid – Alabama and Mississippi
  • Medicare – Alabama and Railroad
  • Ambetter – Alabama and Mississippi Exchange/Marketplace plans
  • Devoted Health – Medicare Advantage
  •  Magnolia – Mississippi Exchange Plan
  • Mississippi Physician Care Network – MPCN – PPO
  • Molina – Mississippi CHIP – CAN – Exchange
  • Multiplan Inc – Alabama
  • Trucare of Mississippi
  • Wellcare of Mississippi – Medicare Advantage

UnitedHealthcare policyholders can also learn more by visiting usahealthsystem.com/united.

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