Amenities at Children's & Women's Hospital

Our goal is to make your stay or visit with us as comfortable as possible. We offer a number of amenities, services and other conveniences to our patients and their families.

CW Tree House Amenity

Visiting Hours and Policies

Visiting hours vary in each unit at Children's & Women's Hospital. Below are the specific visiting hours for each care unit, as well as the locations.

General Hospital

Visiting hours: 8 a.m.–8 p.m.
However, parental or spousal visiting hours are not restricted. Siblings or children are permitted to visit the general units. Family members or friends should visit during regular visiting hours. Due to the size of the patient rooms only four visitors, including parents, should visit at any one time. As space allows, two parents may stay overnight in the patient room.

Pediatric Intensive Care Unit (PICU)

Children's Tower, Level 2
Visiting hours: 8 a.m.–8 p.m.
The PICU maintains an open visitation policy. Parents and families are encouraged to visit and spend time with their child. Only two visitors per patient are allowed in the unit at one time. After 8:30 p.m., only immediate family members are allowed to visit. Exceptions to this policy may only occur with end-of-life issues and requires Charge Nurse or Nurse Manager and PICU Attending Physician permission.

Neonatal Intensive Care Unit (NICU)

Children's Tower, Level 2
Visiting hours: 8 a.m.–3 p.m.; 4 p.m.–6 p.m.
The NICU allows only two visitors per patient are allowed in the unit at one time. Visitors other than parents must be 18 years of age or older to enter the NICU. The NICU allows parents and designated visitors at any time except during the following times: 6:30–8 a.m., 3–4 p.m. and 6:30–8 p.m. It may be necessary to close the unit at any time due to other circumstances.

Labor, Delivery, Recovery (LDR) Rooms

Women's Tower, Level 1
Visiting hours: daily, 24 hours
Family may visit in the LDR rooms as the patient's condition permits. Siblings or children are permitted to visit in the LDR rooms while accompanied by an adult (who is not the patient's birthing coach). During shift change, emergency situations or special procedures, visiting may be restricted.

Mother Baby Unit

Women's Tower, Level 2
Visiting hours: 8 a.m.–8:30 p.m.
Family members, siblings or friends may visit during regular visiting hours. Due to the size of the patient room only four visitors, including parents, may visit at any one time. A maximum of two visitors are allowed in the ICU at all times.

High Risk OB-GYN Unit

Visiting hours: 8 a.m.–8:30 p.m.

We encourage children to visit with their mother and newborn sibling. However, for the safety of the mother and infant, we ask that visitors observe these general guidelines. An adult should accompany children at all times. Children should be healthy and free from any communicable disease. Visitors may be asked to leave during nursing care or when physicians are making their rounds. Noise or activity in the halls or in the patient’s room should be kept to a minimum. Failure to comply with these guidelines may result in a loss of the visiting privileges for the children.

As space allows up to two caregivers may stay overnight in the patient room. Extenuating circumstances can occur and must be approved by the Nurse Manager or Nurse Administrator.

Rooms are equipped with an expandable sofa for sleeping. A limited number of recliners are available for the second adult. Additional sleeping furniture and equipment, such as inflatable mattresses, pallets on the floor, camping cots, sleeping bags on the floor, etc., are not allowed,.

During periods of community outbreak of infectious diseases, the Infection Preventionists will evaluate the need for altering the visiting policy. Visitors who appear visibly ill themselves will be requested not to visit in the hospital.

If at any time visitors are disrupting the care or disturbing any patient, they will be asked to leave. These policies are designed to benefit the patient who is ill and in the hospital.

Wi-Fi

We offer free wireless access from anywhere inside the hospital to all of our patients and visitors.

Cafeteria

Dining areas at Children's & Women's Hospital are located on the first level of the Children's Tower. We offer healthy menu options throughout the day.

Cafeteria Hours:
Breakfast: 6:30 a.m.-9 a.m.
Lunch: 11 a.m.-1:30 p.m.
Dinner: 5 p.m.-7 p.m.

Grill Hours:
11 a.m.-1 p.m.

Gift Shop

Located in the hospital lobby, our gift shop supplies everything from personal necessities and snacks to a variety of gifts. The shop is run by hospital volunteers and all proceeds benefit the USA Children's & Women's Hospital Auxiliary, which supports a wide range of patient needs.

To contact the gift shop, call us at (251) 415-1543.

Gift Shop Hours
Weekdays: 9 a.m.–5 p.m.
Saturdays: 10 a.m.–3 p.m.

Ronald McDonald House Family Rooms

The Ronald McDonald House Family Rooms are located on the third and fourth floors of the Children's Tower. Families of our pediatric patients can seek some time to themselves in these rooms. We also offer private shower areas, laundry facilities, snacks and television for their convenience.

The Tree House

The Tree House is a pediatric playroom available to all children of all ages who are not under isolation precautions. This playroom is a place where kids can be kids by playing games, watching videos and taking part in other fun, light-hearted activities.

The Tree House is located on the third floor of USA Children's & Women's Hospital. For more information, contact us at (251) 415-1507.

Geri Moulton Children's Park

Medical expertise, technology and compassion are all important parts of the delivery of health care, no matter what age. However, research shows that environment also plays a significant role. USA Children's & Women's Hospital strives to nurture and support the healing process of our patients in as many ways as we can. From family-centered birthing programs and child-friendly pediatric care, to the specially created children's Treehouse, we continue to provide balanced care in many forms. The Geri Moulton Children's Park is one more way we provide an environment of a healing to our children and families.

If you take a stroll through the park, you will find a winding footpath lined with 200-year-old oaks offering their quiet strength. The serene park has comfortable benches, subtle lighting and calming winds blowing through.

Filled with more than 50 life-size bronze sculptures, the Geri Moulton Children's Park is one of the country's premier sculpture parks. It’s been featured in Southern Living magazine and received the Tree Preservation Award from the Mobile Tree Commission.

The University of South Alabama Board of Trustees renamed the USA Children's Park sculpture park in 2009 as "Geri Moulton Children's Park" in honor of her extraordinary contributions toward the creation and ongoing development there. Mrs. Moulton helped spearhead the creation of the USA Children's Park, contributed sculptures, inspired giving from other donors, and chaired events to honor artists and donors.

We welcome your interest in being a part of this growing park. If you're interested in contributing in any way, please call the USA Office of Development at (251) 415-1636.

See Park Brochure and Map

Mapp Child and Family Life Program

Together, with the Class Act, the founders of the Mapp Child and Family Life Program have developed a way to offer school services to all children who are receiving health care services at USA Children's and Women's Hospital. We partner with Mobile County Public Schools and credentialed teachers in the Class Act program to provide instruction to school-age children in the hospital’s classrooms or at bedside. We also provide services to ease a child’s transition back into school and community. Our teams even provide special events and services to help normalize the hospital environment for our young students. For more information about the Mapp Child and Family Life Program, contact our Program Coordinator by phone at (251) 415-1406 extension 1507 or by email at kwagner@health.southalabama.edu.

Class Act Program

The Class Act program is a cooperative effort between USA Children's & Women's Hospital and the Mobile County Public School System. Two Mobile County teachers staff this program and provide daily instruction for hospitalized kids in grades K-12. Instruction is offered in the Class Act classrooms (located on the fourth floor) to patients. Teachers also visit individual patient rooms when needed. For more information about the Class Act Program, contact us at (251) 415-1406.

Need More Information?

If you have any additional questions, contact us using our online form.

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