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Amenities at University Hospital

During your stay or visit with us, we strive to ensure that our patients and their families are as comfortable as possible.

University Hospital ER Amenity

Visiting Hours and Policies

Visiting hours vary in each unit at University Hospital.

General Hospital

Visiting hours: 6 a.m.–8:30 p.m.

Medical/Surgical Floors

Visiting hours: 7 a.m.–9:30 p.m.

After 9:30 p.m., only one visitor is allowed in a patient’s room. The visitor is required to register with security in the Main Lobby to receive a visitor name tag and pass. No children under 12 years of age are allowed in rooms or waiting rooms between 9:30 p.m. and 7 a.m. Children should not be left unattended in the hospital at any time. Emergencies, including hurricanes, may require changes in the visitation schedule.

Medical Intensive Care Unit

Visiting hours: open visitation except from 6–8 a.m. and 6–8 p.m.

Intensive and critical care units observe limited visiting periods due to the level of care needed. These hours are posted in the units, waiting rooms and below. Two members of the immediate family are allowed to visit at one time. Occasionally, an emergency or procedure in the unit may delay the start of visitation. Should this occur, every effort will be made to allow visitation as soon as possible. All visits to the unit must be cleared with the nurse to serve the best interests of all patients. No children under age 12 are allowed in the units.

Personal items should be limited to a minimum to decrease the risk of infection. Live plants or flowers are not permitted. All visitors must wash their hands both before and after visits and observe any other precautions such as wearing a gown, gloves or mask if required.

Burn Intensive Care Unit

Visiting hours: weekdays, 8:30 a.m.–6:30 p.m. and 8:30–9 p.m.; weekends, 10 a.m.–6:30 p.m.

Surgical Trauma Intensive Care Unit

Visiting hours: 9–10 a.m., 1–2 p.m., 5–6 p.m. and 8:30–9:30 p.m.

Post Anesthesia Care Unit

During pre-operative (preparation for surgery), two visitors are allowed at one time.
During post-operative (recovery from anesthesia), visitors are not allowed until the patient recovers from anesthesia. Patients under the age of 12 may have a parent/guardian present at bedside during recovery.


At University Hospital, we offer free wireless internet from anywhere inside the hospital to all of our patients and visitors.


The University Hospital cafeteria is located on the second floor. The menu line is (251) 471-7371. We offer healthy food choices at our soup, salad and sandwich bar. We are open from 6:30 a.m. to 7:30 p.m. on weekdays.

Meal Service Hours

  • Breakfast: 6:30 a.m.–8:30 a.m.
  • Lunch: 11:00 a.m.–1:30 p.m.
  • Dinner: 6:00 p.m.–7:00 p.m. (weekdays only)

Several options are available during the times when meals are not being served. The sandwich bar is open with ingredients to customize your own sandwiches. We offer muffins and cookies daily, a small salad bar, and soda and beverage machines. Fresh, hot coffee is available all day long.

There is 24-hour access to the vending machines in the cafeteria. The sandwich and salad vending machine offers an array of freshly prepared breakfast, lunch and snack foods. All are freshly made and packaged daily in our kitchen.

Gift Shop

Our gift shop, operated by the USA Medical Center Volunteer Auxiliary, is located on the first floor of the facility. You can purchase gifts, magazines, cards, toiletries, flowers and other items.

Gift Shop Hours
Weekdays: 9 a.m.–4 p.m.
Saturday: 10 a.m.–4 p.m.
Sunday: 11 a.m.–5 p.m.

Need More Information?

If you have any additional questions, contact us using our online form.

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