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Contact USA Health

If you have questions or would like more information about USA Health, we provide a number of ways to contact our departments and facilities. You also can use this form to share your experience as a patient or visitor at USA Health.

Existing patients who already have registered for the MyUSAHealth patient portal can log in here to view or cancel upcoming appointments, request prescription renewals or directly message their providers.

To contact a specific location or clinic, you can find the contact information to all our facilities here.

Children's & Women's Hospital: (251) 415-1000

University Hospital: (251) 471-7000

Mitchell Cancer Institute: (251) 665-8000

Still can't find the information that you need? Please fill out the form below and let us know how we can help you. But, be sure not to include any personal medical information. Once you've submitted the form, someone from USA Health will be in touch soon.

If you are looking to request an appointment, please utilize our Request an Appointment form found here.

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Request an Appointment

Want to request an appointment? Click here or call (251) 434-3711.

Patient Navigator

Our patient navigators are here to help you find the information you need. If you have questions or concerns, contact our Patient Navigator.

Careers

USA Health is hiring for clinical and nonclinical positions. Learn more about our culture and careers here.

Refer a Patient

If you are a doctor or a provider who would like to refer one of your patients to a USA Health specialist, click here.

FAQs

If you have questions, we've got answers. Visit our FAQs page.

Volunteering

If you have questions about volunteering at USA Health, visit our Volunteer at USA Health page.

Patient Feedback

Your voice matters! The physicians and staff at USA Health strive to provide the best possible care for every patient and family. In the event that any customer has a concern about patient care or patient safety, we encourage you to ask for the Departmental Manager or the House Supervisor. Every effort will be made to address your concern. If you are not satisfied with the response you receive from our staff, please contact the Director of Patient Relations by calling the hospital main number and asking for this support person.

You also have the right to submit your concerns to our regulatory bodies:

KEPRO, our CMS and Tricare quality improvement organization
1 (844) 430-9504
or 1 (216) 447-9604
5700 Lombardo Center Dr., Suite 100
Seven Hills, OH 44131

Alabama State Department of Public Health
Division of Health Care Facilities
1 (800) 356-9596

P.O. Box 303017, Suite 710
201 Monroe Street, Suite 710
Montgomery, AL 36104

The Joint Commission, the hospital's accrediting body
- At www.jointcommission.org, using the "Report a Patient Safety Event" link in the "Action Center" on the home page of the website.
- By fax to 1 (630) 792-5636
- By mail:
The Office of Quality and Patient Safety
The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, IL 60181

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