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USA Health Patient Navigator

Our patient navigators help guide you through your experience with USA Health.

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What is a Patient Navigator?

Trying to navigate through a health system can often feel daunting, but our patient navigators are here to make it as seamless as possible. Depending on where you are in the process, they can point you in the right direction with questions about appointments, insurance, billing, visiting hours and other information. It’s all about providing personalized guidance and being an advocate on your health care journey.

USA Health has two types of Patient Navigators

We offer one team of patient navigators for those patients looking to make an appointment at a USA Physicians Group outpatient clinic. Another team of patient navigators is dedicated to patients undergoing treatment at the Mitchell Cancer Institute.

MyUSAHealth Patient Portal

If you are an existing patient and have a question about ongoing patient care, treatments and prescription renewals, you can login to the MyUSAHealth patient portal. You can also view or cancel upcoming appointments.

If you do not have an account, talk with your provider about setting one up at your next appointment.

Login to MyUSAHealth

Contact a Patient Navigator

We can help you search for providers or services that best suit your needs and assist you with scheduling appointments. Call (251) 434-3711 to speak with one of our patient navigators.

You can use our online appointment request form, and a USA Health team member will contact you to schedule your appointment.

To cancel an appointment or check on the date and time of an upcoming appointment, contact your physician's office directly. If you are an existing patient and have set up an account through the patient portal, please go directly to MyUSAHealth.

For questions about hospital billing or to pay your bill, call (251) 434-3505. For physician billing questions, call (251) 434-3626.

For all other inquiries, visit our contact page for other ways to reach us.

Mitchell Cancer Institute Patient Navigator

Cancer patients have access to a specialized team of nurse and lay navigators to help guide them through their treatment at Mitchell Cancer Institute.

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Find directions and contact information to our USA Health hospitals, physician offices and other facilities.

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MyUSAHealth

Log in to our patient portal to access your records and view or cancel upcoming appointments.

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Request an Appointment Online

USA Health makes requesting an appointment easier than ever by using our online form.

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Frequently Asked Questions

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