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Telemedicine

Virtual Appointments at USA Health

Virtual visits can be for initial consultations, post-operation follow-ups, and other health needs that don’t require an in-person visit.

What is a Virtual Appointment?

With the safety and convenience of patients in mind during the COVID-19 outbreak, USA Health is now providing virtual visits for new and established patients with basic medical needs. The virtual visits can be for initial consultations, post-operation follow-ups, and other health needs that don’t require an in-person visit.

Virtual visits are patient appointments conducted by using audio-visual technologies such as a smartphone with video capabilities that allow a patient and a healthcare provider to interact without physical contact. Participants must have an email address and computer or phone with a camera to take part.

Schedule an Appointment

To schedule a virtual visit, you can complete our Request an Appointment form, call our Patient Navigator line at (251) 434-3711, or call your preferred clinic directly.

Is this an emergency?

If you are experiencing an emergency, please call 911 or visit one of USA Health's Emergency Departments.

Learn More

Video Tutorial for Virtual Appointments

Tips for Desktops and Laptops

1. To ensure you have a successful experience, we recommend installing Zoom Client for Meetings before your visit. The Zoom Download Center will provide the appropriate link for your type of computer. PCs and Macs are supported.

Zoom Download Center

2. In the email from your USA Health provider, click the link under Join Zoom Meeting.

Zoom Meeting Link

3. When the link opens in your web browser, click Open Zoom Meetings. You also may have the choice to "join from your browser" if you prefer.

Zoom Launch Screen

4. You can choose between Join with Computer Audio, which will use your computer's microphone and speakers, or Phone Call, which will require calling a phone number that will be provided.

Zoom Audio Choices

5. Video from your camera may not be shared automatically. If you see a red line through the camera icon, click Start Video.

Zoom Video Button

For any questions, please call the clinic where your Virtual Visit is scheduled.

Tips for Smartphones

  1. Download Zoom Cloud Meetings for free. iPhone users can find it in the App Store, and Android users can find it in the Google Play Store.

  2. Open Zoom and click the Join button.

  3. Enter the Meeting ID number from your email and your name, then click Join.

For any questions, please call the clinic where your Virtual Visit is scheduled.

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Upcoming Events

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An educational program for oncology patients, caregivers, and the community. Meetings are located at the Strada Patient Care Center first-floor conference center.

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The Festival of Flowers has been Providence Foundation’s largest fundraiser for over 30 years. This longstanding community event has aided in the purchase of critical hospital equipment. Last year's Festival of Flowers raised $110,000 in net proceeds for the purchase of a Jackson Spinal Table for Providence Hospital’s surgical department.

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USA Health is hiring in many areas! Come meet some of our hiring managers in Nursing, Facilities, Security, Lab, and Clinics!

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Join us Thursday, March 21, at the Soul Kitchen in downtown Mobile for the third annual Doc Rock, a “battle of the bands” event that supports research and critical clinical needs at USA Health.

Mar262024

An educational program for oncology patients, caregivers, and the community. Meetings are located at the Strada Patient Care Center first-floor conference center.

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