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Telemedicine

Virtual Appointments at USA Health

Virtual visits can be for initial consultations, post-operation follow-ups, and other health needs that don’t require an in-person visit.

What is a Virtual Appointment?

With the safety and convenience of patients in mind during the COVID-19 outbreak, USA Health is now providing virtual visits for new and established patients with basic medical needs. The virtual visits can be for initial consultations, post-operation follow-ups, and other health needs that don’t require an in-person visit.

Virtual visits are patient appointments conducted by using audio-visual technologies such as a smartphone with video capabilities that allow a patient and a healthcare provider to interact without physical contact. Participants must have an email address and computer or phone with a camera to take part.

Schedule an Appointment

To schedule a virtual visit, you can complete our Request an Appointment form, call our Patient Navigator line at (251) 434-3711, or call your preferred clinic directly.

Is this an emergency?

If you are experiencing an emergency, please call 911 or visit one of USA Health's Emergency Departments.

Learn More

Video Tutorial for Virtual Appointments

Tips for Desktops and Laptops

1. To ensure you have a successful experience, we recommend installing Zoom Client for Meetings before your visit. The Zoom Download Center will provide the appropriate link for your type of computer. PCs and Macs are supported.

Zoom Download Center

2. In the email from your USA Health provider, click the link under Join Zoom Meeting.

Zoom Meeting Link

3. When the link opens in your web browser, click Open Zoom Meetings. You also may have the choice to "join from your browser" if you prefer.

Zoom Launch Screen

4. You can choose between Join with Computer Audio, which will use your computer's microphone and speakers, or Phone Call, which will require calling a phone number that will be provided.

Zoom Audio Choices

5. Video from your camera may not be shared automatically. If you see a red line through the camera icon, click Start Video.

Zoom Video Button

For any questions, please call the clinic where your Virtual Visit is scheduled.

Tips for Smartphones

  1. Download Zoom Cloud Meetings for free. iPhone users can find it in the App Store, and Android users can find it in the Google Play Store.

  2. Open Zoom and click the Join button.

  3. Enter the Meeting ID number from your email and your name, then click Join.

For any questions, please call the clinic where your Virtual Visit is scheduled.

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Upcoming Events

May22024

The MCI Par 3 Golf Tournament hosted by Lexus of Mobile benefits the USA Health Mitchell Cancer Institute. Join us Thursday, May 2, at Magnolia Grove. Tee-off is at 1 p.m., and all tournament players are invited to attend the post-tournament awards presentations and reception. Prizes will be awarded at every hole!

Sep122024

Providence Foundation’s annual Charity Golf Classic takes place in September at Lakewood Golf Club.

Sep212024

The 17th Annual GO Run 5K Race and 1-Mile Fun Run will be held on Saturday, September 21, 2024.

Dec312024

Our calendar lists special events and regularly scheduled classes separately. To display a list of upcoming classes, select the "Classes" option above or visit Events, Classes and Support Groups at USA Health.

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