Virtual Appointments at USA Health

With the safety and convenience of patients in mind during the COVID-19 outbreak, USA Health is now providing virtual visits for new and established patients with basic medical needs. The virtual visits can be for initial consultations, post-operation follow-ups, and other health needs that don’t require an in-person visit.

Virtual visits are patient appointments conducted by using audio-visual technologies such as a smartphone with video capabilities that allow a patient and a healthcare provider to interact without physical contact. Participants must have an email address and computer or phone with a camera to take part.

To schedule a virtual visit, you can complete our Request an Appointment form, call our Patient Navigator line at (251) 434-3711, or call your preferred clinic directly.

1. To ensure you have a successful experience, we recommend installing Zoom Client for Meetings before your visit. The Zoom Download Center will provide the appropriate link for your type of computer. PCs and Macs are supported.

2. In the email from your USA Health provider, click the link under Join Zoom Meeting.

3. When the link opens in your web browser, click Open Zoom Meetings. You also may have the choice to "join from your browser" if you prefer.

4. You can choose between Join with Computer Audio, which will use your computer's microphone and speakers, or Phone Call, which will require calling a phone number that will be provided.

5. Video from your camera may not be shared automatically. If you see a red line through the camera icon, click Start Video.

For any questions, please call the clinic where your Virtual Visit is scheduled.

1. Download Zoom Cloud Meetings for free. iPhone users can find it in the App Store, and Android users can find it in the Google Play Store.
   
   
2. Open Zoom and click the Join button.
   
   
3. Enter the Meeting ID number from your email and your name, then click Join.

For any questions, please call the clinic where your Virtual Visit is scheduled.