Your voice matters!
The physicians and staff at USA Children's & Women's Hospital strive to provide the best possible care for every patient and family. In the event that any customer has a concern about patient care or patient safety, we encourage you to ask for the Charge Nurse or the House Supervisor. Every effort will be made to address your concern.
If you are not satisfied with the response you receive from our staff, please fill out the form below with the required information.
Important note: For your privacy and security, please do not include any personal medical or billing information in your submission. When we contact you to discuss your experience, you can provide those details.
If you prefer, you can contact Customer Service Director Stephanie McDaniel directly at (251) 415-8663 or firstname.lastname@example.org.
You also have the right to submit your concerns to our regulatory bodies:
KEPRO, our CMS and Tricare quality improvement organization1-844-430-95045700 Lombardo Center Dr., Suite 100Seven Hills, OH 44131
Alabama State Department of Public HealthDivision of Health Care Facilities1-800-356-9596P.O. Box 303017, Suite 710201 Monroe Street, Suite 710Montgomery, AL 36104
The Joint Commission, the hospital's accrediting bodyOffice of Quality Monitoring1email@example.com
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