University of South Alabama

USA Children's & Women's Hospital Patient Feedback

Have a question, comment, or concern? We want to hear from you.

The physicians and staff at USA Children's & Women's Hospital strive to provide the best possible care for every patient and family. In the event that any customer has a concern about patient care or patient safety, we encourage you to ask for the Charge Nurse or the House Supervisor. Every effort will be made to address your concern.

If you are not satisfied with the response you receive from our staff, please fill out the form below with the required information.

Important note: For your privacy and security, please do not include any personal medical or billing information in your submission. When we contact you to discuss your experience, you can provide those details.

If you prefer, you can contact Customer Service Director Stephanie McDaniel directly at (251) 415-8663 or smcdaniel@health.southalabama.edu.

You also have the right to contact these entities: KEPRO, our CMS quality improvement organization, at 1-844-430-9504, and The Joint Commission, the hospital's accrediting body, at 1-800-994-6610 or complaint@jointcommission.org.



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