University of South Alabama

USA Children's & Women's Hospital Patient Feedback

Your voice matters!

The physicians and staff at USA Children's & Women's Hospital strive to provide the best possible care for every patient and family. In the event that any customer has a concern about patient care or patient safety, we encourage you to ask for the Charge Nurse or the House Supervisor. Every effort will be made to address your concern.

If you are not satisfied with the response you receive from our staff, please fill out the form below with the required information.

Important note: For your privacy and security, please do not include any personal medical or billing information in your submission. When we contact you to discuss your experience, you can provide those details.

If you prefer, you can contact Customer Service Director Stephanie McDaniel directly at (251) 415-8663 or smcdaniel@health.southalabama.edu.



* Indicates required information
Your Name * 
Patient Name * 
Phone Number * 
Email Address * 
Department Visited * 
Please tell us about your experience. (Do not include medical or billing details.) * 
Would you like to recognize specific staff members?  
Would you like us to contact you?  * 
Authentication * 

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You also have the right to submit your concerns to our regulatory bodies:

KEPRO, our CMS and Tricare quality improvement organization
1-844-430-9504
5700 Lombardo Center Dr., Suite 100
Seven Hills, OH 44131

Alabama State Department of Public Health
Division of Health Care Facilities
1-800-356-9596
P.O. Box 303017, Suite 710
201 Monroe Street, Suite 710
Montgomery, AL 36104

The Joint Commission, the hospital's accrediting body
Office of Quality Monitoring
1-800-994-6610
complaint@jointcommission.org 

 

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