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Anthony Beck, clinical nurse supervisor for family medicine at the University of South Alabama, recently was appointed director of operations for USA Family Medicine Clinic.
In his new position, Beck is responsible for the operating process of family medicine, including patient and paper flow, revenue controls, staff work environment and the development of new practice functions and activities.
Beck said he is most excited for the opportunity to build upon the foundation that has already been laid. “My ultimate goal is to increase patient volume for the department of family medicine and optimize workflow,” he said. “I plan to further improve the delivery of care patients receive by improving front desk efficiency and clinical competency among nurses and medical assistants. I also plan to streamline all facets of the department, improving flow throughout.”
Prior to joining USA, Beck served as director of telemetry at Springhill Medical Center. As director of telemetry, he was responsible for the day-to-day operations of all aspects of the cardiac telemetry unit, including staffing, management of the budget, quality measures, patient service recovery, hiring and electronic medical records chart review.
He credits his experience as both a nurse and director of telemetry for giving him the tools to help family medicine make advances in both patient care and customer service. “The wide range of experiences I was provided during my nursing career will be beneficial in this new position,” he said. “As a nurse, my philosophy was always to put the patient first. Now, I carry on those same values by making a point to educate the staff and emphasize the importance of understanding the patients’ needs.”
In 2000, Beck earned his bachelor’s degree in nursing from William Jewell College in Liberty, Mo. He later earned his master’s degree in nursing administration and education from the University of Mobile in Mobile, Ala.
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