Tips for Visiting USA Children's & Women's Hospital

USA Children's & Women's Hospital has long emphasized family centered care. What does this mean to you? It means that we are dedicated to enhancing your visit with your loved one. You will find that we are extremely accommodating, as we understand that family and friends play a significant role in the healing and recovery process.

Throughout this section, you will find guidelines and helpful hints to assist you as you plan your visit. If you have any questions or concerns, please don't hesitate to call us at (251) 415-1000. 

 

How to Find Us

USA Children's & Women's Hospital
1700 Center Street, Mobile Alabama 36604-3391
Phone: (251) 415-1000

Traveling I-65: Take Springhill Avenue Exit 5A and turn right onto Springhill Avenue. Continue approximately 2.5 miles and turn left at USA Children's & Women's Parkway. Continue one block through the Geri Moulton Children's Park to the hospital parking lot.

Traveling I-10 West: Take U.S. Highway 98 West Exit 27. Follow Highway 98 West approximately three miles (turning right on Broad and left on Springhill) and turn right at USA Children's & Women's Parkway. Continue one block through the Geri Moulton Children's Park to the hospital parking lot.

Traveling I-10 East: Take Water Street Exit 26B. Turn left at Government Street (U.S. Highway 98). Follow Highway 98 West approximately three miles (turning right on Broad and left on Springhill) and turn right at USA Children's & Women's Parkway. Continue one block through the Geri Moulton Children's Park to the hospital parking lot.

 

Guest Services

The helpful and friendly staff at the hospital front desk will be happy to assist you if you have any questions or concerns. They can be reached at (251) 415-1000.

 

Dining

Cafeteria Hours:
Breakfast: 6:30 a.m. - 9 a.m.
Lunch:  11 a.m. - 1:30 p.m.
Dinner: 5 p.m. - 7 p.m.

Grill Hours:
11 a.m. - 1 p.m.

 

Smoking

In support of our mission to help people lead longer, better lives, the USA Health System is completely tobacco free. The Tobacco Free Policy applies to employees, patients and visitors at USA Children's & Women's Hospital, as well as the USA Medical Center, the USA Mitchell Cancer Institute, and all the clinics of the USA Physicians Group. The policy covers all areas, including parking lots.

 

Visiting Hours

General Information
Parents or spouses are encouraged to stay with their hospitalized child or spouse.  Siblings or children are permitted to visit on the general units.  Parental/spousal visiting hours are not restricted.  Hospital visiting hours are from 8 a.m. to 8 p.m.  Family members or friends should visit during regular visiting hours.  Due to the size of the patient rooms only four visitors - including parents - should visit at any one time.  As space allows, two (2) parents may stay overnight in the patient room.

Pediatric Intensive Care Unit (PICU)
The PICU maintains an open visitation policy.  Parents and families are encouraged to visit and spend time with their child.  Only two visitors per patient are allowed in the unit at one time.  After 8:30 p.m., only immediate family members are allowed to visit.  Exceptions to this policy may only occur with end of life issues and requires Charge Nurse/ Nurse Manager and PICU Attending Physician permission.

Neonatal Intensive Care Unit (NICU)
The NICU allows for parent visitation in the nurseries during designated times.  Other family members and siblings may visit with a parent or guardian.  Our intent is to make visitation as comfortable and beneficial as possible for the patients and family members.  The NICU allows parents and designated visitors at anytime except during the following times: 6:30 a.m.-8 a.m., 3 p.m.-4 p.m. and 6:30 p.m.-8 p.m.  The hospital visiting hours end at 8:30 p.m.  Only parents and one other visitor are allowed to visit after 8:30 p.m.

Labor, Delivery, Recovery (LDR) Rooms
Family may visit in the LDR rooms as the patient's condition permits. Siblings or children are permitted to visit in the LDR rooms. Children must be accompanied by an adult who is not the patient's birthing coach/significant other. During shift change, emergency situations, or special procedures, visiting may be restricted.

If at any time visitors are disrupting the care or disturbing any patient, they will be asked to leave. These policies are designed to benefit the patient who is ill and in the hospital.

Visitors, who appear visibly ill themselves, will be requested not to visit in the hospital.

 

Email Newsletters

Connect With Us