Many parents and caregivers have numerous questions before bringing their child to USA Children's & Women's Hospital. It's a good idea to write your questions down before you come, as new thoughts and concerns arise. Sometimes, families will say they don't have enough information to know what to ask! We understand.

Bring your questions with you when you come to the hospital. We will be happy to do all we can to relieve your worries. Here are some general ideas to consider:

Talk to Us!

  • Bring a notebook to write down your questions and our responses. If you have questions or concerns, and if you don't understand, ask again. You have a right to know.
  • If the timing is wrong or there are other issues, be honest and tell us. We understand these can be difficult times and we want to work with you.
  • Don't hesitate to tell your nurse or doctor if you think something is wrong. If you have concerns, speak up!
  • Ask a relative or friend to be with you if this will help you ask questions and understand the answers. Many families find strength and think more clearly when they have help.

Learn More About Your Child's Health

  • Ask for information on your child's medical conditions, treatments and medications. Often, your child's doctor or nurse can provide you with useful articles or Web sites.
  • If you prefer, you may search for yourself using any of the following resources:

MedlinePlus will direct you to information to help answer health questions. MedlinePlus brings together authoritative information from the National Library of Medicine, the National Institutes of Health (NIH), and other government agencies and health-related organizations. MedlinePlus has extensive information about drugs, an illustrated medical encyclopedia, interactive patient tutorials, and latest health news.

  • The Medical Library Association has recommended the following as its Most Useful Consumer Health Websites:

  • Many of our patient families have formed support groups to share information and resources.Ask your doctor or nurse for more information.

Talk With Your Child

  • Your child's health is too important for miscommunication, so ask your child - if he/she is old enough - to clearly describe what's wrong. As much as possible, it's best for your child to speak up about his/her condition.
  • Whenever possible, write down your child's symptoms, noting when they occur, how long they last and how they are relieved, if at all.
  • We encourage you and your child to ask us the basic questions about your child's condition, possible tests and treatments, and what they should expect. The more you know, the better you can manage your child's situation.

Changing an Appointment

Our doctors, nurses and staff have planned for your child's appointment. If you must change or cancel an appointment, it is very important to call at least 24 hours in advance.  This helps us rearrange our schedule and resources to treat other children who are waiting.

If you must change an appointment, please call our main number, (251) 415-1000, and ask for the department treating your child.

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